How do I close out my account? What happens to any cash back currently owed to me? You may close your account at any time risk free by clicking the cancel your account link on your Account Information page. Simply fill out the form and submit it to us, and your account will be closed. If there is a balance owed to you in your account, you may choose to have this direct deposited into your PayPal account, or have a check mailed to you to the mailing address you have on file with us. The payment will be sent the next time we issue payments at the end of a quarter.