Transactions may not be posted to your Earnings page for a few reasons.
1. Has it been more than 7-10 days since the purchase?
In most cases, you will see your cash back posted within 10 days of your purchase. Some purchases may take longer to post depending on the merchant. For instance, travel arrangements get credited when the stay is complete, not when booked. When the merchant credits us for the transaction, we credit you.
2. Did you use a coupon or promotional code found elsewhere on the web when you completed the transaction at the merchants checkout?
As stated in our Terms of Use and above, only coupon and promotional codes found on Hoopla may be used on our merchants sites at checkout.
3. Was www.hoopladoopla.com the FINAL click you made before making the purchase on the merchants website?
Hoopla must be the FINAL click you make before the purchase. If you visit the merchant directly by typing their web address in your browser, or click to them from another site, we DO NOT have the transaction recorded and cannot credit you cash back.
4. If you booked travel arrangements, did you complete the action?
If you book a hotel, rented a car, etc., the cash back is not rewarded to you on the reservation only. You must complete the action to be credited. After that, the merchant pays us the commission. It is at this time that we post the cash back to your account.
